Support
Write to support@thinksharp.com with any question, problem or idea. A person reads every message.
Signing in
You can sign in with email and password, with Google, or, in the iPhone app, with Apple. Your account, games, levels and progress are the same on the web and on iPhone.
If you forgot your password, choose "Forgot password?" on the sign-in screen, on the web or in the iPhone app, and we email you a link to choose a new one. The link works once, for one hour, and the new password works on the web and in the iPhone app. If the email doesn't arrive, write to us from the email address on your account.
Deleting your account
- On the web: open Settings from the account menu, then choose "Delete account".
- In the iPhone app: tap your initials at the top of any tab to open Settings, then choose "Delete account".
An account with a password asks for it first. Deleting removes your account and your practice history, and it cannot be undone. You can also write to us and we will delete it for you.
Reminders
On iPhone, turn on daily reminders in Settings. The app asks for permission to send notifications the first time. On the web, Settings offers a daily calendar event instead.
Your data
You can turn off product analytics in Settings at any time. To get a copy of your data, write to support@thinksharp.com. The privacy policy explains what we collect and why.
Reporting a problem
Tell us what you were doing, what you expected and what happened instead. A screenshot helps. On iPhone, include your iOS version; on the web, your browser.
About Think Sharp
Think Sharp is for cognitive practice and habit building. It is not a medical device and does not diagnose, treat, cure, or prevent any medical condition.